Frequently Asked Questions
Everything you need to know about shopping with Treehouse Toys.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.
Are your clothing materials safe for children?
Absolutely. All Treehouse Toys apparel is made from OEKO-TEX certified fabrics and non-toxic dyes to ensure the highest safety standards for your little ones.
How do I know which size to purchase?
We provide a detailed size guide on every product page. If your child is between sizes, we generally recommend sizing up for a more comfortable, longer-lasting fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.